Digital Customer Engagement Manager - Escalations & Exceptions Work Area: Consulting and Professional Services Expected Travel: 0 - 10% Employment Type: Regular Full Time This position requires you to commit to an hybrid-work model and you'll be expected to be at SAP office 3x a week. The SAP Global Cloud Operations (GCO) organization is a business unit responsible for providing cloud hosted infrastructure and application management services to SAP customers around the world in a 24x7 operation…